Who we are:
Keyzo IT Solutions Ltd and its subsidiaries (“the Company”) are committed to protecting your personal information and respecting your privacy.
This Privacy Notice aims to provide clear information about how we collect, store, process, and protect your personal data. By visiting www.keyzo.co.uk or www.bytron.aero (together, “our websites”), you consent to the practices described in this policy.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR), the Data Controller is Keyzo IT Solutions Ltd, Concorde House, Kirmington, DN39 6YP, UK. You can contact our Data Protection Officer (DPO) at the above address or by emailing data@keyzo.co.uk or data@bytron.aero.
Types of data we collect:
Website Enquiries:
When you complete the ‘Contact Us’ or ‘Software Enquiry’ forms on our websites or contact us by telephone, email, or otherwise, we collect the following information:
- Your name
- Your email address
- Your phone number
- Any other information your provide
This data is recorded in our internal sales and marketing database to respond to your enquiries and provide our services. We will not share your personal information with third parties without your explicit consent unless legally required.
Website Analytics:
During your visits to our websites, we automatically collect technical and usage data, including:
- Your IP address
- Browser type, version, and settings
- Operating system and platform
- Pages visited, visit duration, and interaction details
We use website analytical tools like Google Analytics and Snitcher to analyse this data for website improvement and business insights.
Website Cookies:
Our websites use cookies to enhance user experience and track usage. A full list of cookies and their purposes is detailed in our Cookie Policy.
How We Use Your Data
We process personal data for the following purposes:
- To respond to your enquiries and provide requested services.
- To improve our websites, monitor usage patterns, and analyse website traffic.
- To comply with legal obligations
- For legitimate business interests, such as marketing and service improvement.
Legal Basis for Processing
We process your personal data based on the following lawful bases:
- Consent: For marketing communications or where you provide explicit consent.
- Contract: To fulfil a contract or provide services you have requested/procured from us.
- Legal Obligation: To comply with applicable laws or regulations.
- Legitimate Interests: To improve our services and ensure website functionality.
Retention Periods
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:
- Website Enquiry Data: Retained for one year unless converted into a live contract.
- Contractual Data: Retained for six years post-termination of the contract.
- Analytics Data: Retained permanently for business insights.
Your Rights:
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: Request details about the data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restriction: Restrict processing of your data in specific circumstances.
- Right to Object: Object to processing based on legitimate interests.
- Right to Data Portability: Request your data in a structured, commonly used format.
You can exercise these rights by contacting our DPO at data@keyzo.co.uk.
Data Transfers and Security
If your personal data is transferred outside the UK/EEA, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
We implement robust technical and organisational measures to secure your data against unauthorised access, alteration, disclosure, or destruction.
Third-Party Processors
We may share your data with trusted third-party service providers for business purposes (e.g., analytics, IT services). All third parties are contractually required to comply with applicable data protection laws.
Children’s Privacy
Our websites are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.
Automated Decision Making
We do not engage in automated decision-making or profiling that significantly impacts users.
Complaints
If you have concerns about our data practices, please contact our DPO at data@keyzo.co.uk. If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Applying for Vacancies
When applying for a vacancy, we process your data solely for recruitment purposes.
- Unsuccessful applications: Data retained for six months.
- Successful applications: Data retained in accordance with employment laws.
Changes to This Privacy Notice
We regularly review and update our privacy notice to reflect changes in data protection laws. The latest version will always be available on our websites.
Last Updated: 20th January 2025
